Our office is closed from March 20th until further notice. We are committed to providing exceptional service to our customers. For purchases with post office delivery, shop here on bellahairnyc.com or contact our sales person who usually helps you. We look forward to seeing you soon.

Return Policy

Please check hair well before you make install.

We want you to be fully satisfied with every item you purchase from Bella Hair.

We will gladly accept returns within 15 days from the date you take your purchase.


All return or exchanges on merchandise must be in a new condition, unopened, unworn and in original packaging.

Full refunds are for the cost of the merchandise only. Shipping charges are not refundable.

We strongly suggest including a tracking number with your package, as we are not liable for those that get lost in transit.


If hair is opened or washed, we will take 20% restocking fee.


Due to the nature of the business we cannot accept returns or exchanges on used products.